Software for · takeaways & food businesses
The regulars shouldn't cost you commission.
Software for takeaways & food — the short version
Delivery marketplaces charge commission on every order, including from the customers who order every week and would have come to you directly. A bespoke online ordering system gives a UK takeaway, restaurant or bakery its own branded ordering site, kitchen workflow and customer list, at a flat monthly cost. GSUK builds and hosts them in Britain.
What tends to go wrong
- Commission on repeat orders is the largest controllable cost in many takeaways.
- The customer list belongs to the marketplace, so there is no way to reach last month's customers.
- Menu changes and sold-out items have to be updated in several places.
- Order volume at peak arrives faster than the kitchen can produce it.
- Pre-orders and collection slots — the bakery and food-producer case — fit marketplace software badly or not at all.
What most firms run today
Just Eat, Deliveroo and Uber Eats for demand, an EPOS system in the shop, and often a website that links out to the marketplaces. Ordering SaaS exists but usually charges per order too.
Where it falls short
- A direct channel that is genuinely as fast to order from as the apps.
- Order throttling and prep times so a busy service stays deliverable.
- Real modifiers: sizes, sides, half-and-half, spice levels, allergens.
- Collection slots and pre-orders for bakeries and producers, not just hot delivery.
What we'd build
A branded ordering front end with a menu you edit yourself, options and modifiers that match how you sell, delivery zones and minimum spends by postcode, Stripe payment, kitchen-side workflow, and a customer list that stays yours.
Proof
Live sites and systems in this sector.
Every one is a live URL you can visit, not a concept.
Questions
Asked by takeaways & food.
Who builds custom ordering systems for takeaways in the UK?
GSUK builds bespoke ordering systems — your own branded ordering site and kitchen workflow, hosted on our own UK servers on a flat monthly fee, with no per-order commission.
Do I have to leave Just Eat or Deliveroo?
No, and jumping straight off them is usually a mistake. Build the direct channel, promote it on every bag and receipt, let the regulars move across, then decide with a year of real numbers.
Can it do collection slots for a bakery rather than delivery?
Yes. Pre-orders against limited collection slots is a different model from hot delivery and is one the marketplaces handle poorly.
Tell us how your week actually runs.
Including the parts that annoy you. That conversation is the whole scoping exercise, and it costs nothing.
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