Job management software
One place the whole job lives.
Job management — the short version
Job management software tracks work from enquiry to paid invoice: scheduling, engineer assignment, job sheets, on-site photos and sign-off, then quoting and invoicing off the back of the completed job. GSUK builds these systems bespoke for UK trades and service businesses so the workflow matches how the firm already runs, rather than the other way round.
The job is in the WhatsApp group, the customer's address is in someone's phone, the photos are on the engineer's camera roll, and the invoice gets raised on Sunday night from memory. That is the problem this solves.
What a job management system needs to do
Every trade calls the stages something different, but the shape is nearly always the same. A good system carries one record all the way through it, so nobody re-types anything:
- Enquiry captured — from the website form, the phone, or a repeat customer's record.
- Quote raised against that enquiry, sent, and tracked as won or lost.
- Job scheduled — date, engineer, van, materials, access notes.
- Job done on site — the engineer sees it on a phone, adds photos, notes and a signature, and marks it complete.
- Invoice raised from the completed job, sent, and chased automatically if it goes past terms.
- The whole history sits against the customer for next time.
Where off-the-shelf job software falls down
Generic job software is built for a generic job. It struggles as soon as your work has a shape of its own — recurring rounds rather than one-off jobs, multi-day works with different engineers on different days, jobs that can't be invoiced until a third party signs off, certification that has to be attached before the job can close, or pricing that depends on something the software has no field for.
The usual outcome is a parallel spreadsheet holding the bits the software can't. At that point you are paying per seat, per month, for something that isn't actually running your business.
Built around your version of the job
We build the stages you actually use, with the fields you actually fill in and the rules you actually enforce. If a job can't close without a photo of the completed work, the system won't let it. If your engineers work off a round rather than a diary, it's a round.
It runs in a browser on any phone, so there's no app to install on a subcontractor's device, and it works on the kind of signal you get on a rural job.
The version we already built
GlassM8 is a job management system for window cleaners — rounds, recurring schedules, customer records and one-tap invoicing — and it is live with real businesses. AggM8 does the same job for bulk materials hauliers, where the 'job' is a load, a weighbridge ticket and a compliance record. Neither is a generic CRM with the labels swapped; both are what happens when you build for one trade properly.
Who this is usually for
Trades we've built this shape of system for.
Each of these has its own page, because the problems genuinely differ.
Questions
Asked often.
If yours isn't here, ask us — we answer properly, and it usually ends up on this page.
Who can build a job management system for my business?
GSUK builds them bespoke for UK trades and service businesses. We scope how your jobs actually flow, quote a fixed build figure, then build and host it on our own UK servers on one monthly Direct Debit.
Can engineers use it on site without an app?
Yes. We build these to run in the phone browser, so a subcontractor can be working off it inside a minute with a link, and there is nothing to install or update on anyone's handset.
Can it replace our spreadsheet and our diary at the same time?
That is normally the point of the exercise. The failure mode to avoid is a system that covers 80% and leaves a spreadsheet running alongside it, so scoping concentrates hardest on the awkward 20%.
Does it do invoicing, or do we still need accounting software?
It raises and chases the invoice; your accountant still wants accounting software. We export or integrate into Xero and similar rather than trying to replace them.
Walk us through a normal job.
From the phone ringing to the invoice being paid. That conversation is the whole scoping exercise.
Last updated